Summary: 77bca never sells your personal information to third parties. All data is protected with SSL encryption and used solely for operating our services.

1. Introduction

Welcome to 77bca. We understand that sharing personal information on an online platform can feel uncertain. That is why we have created this Privacy Policy — so you can clearly understand how your data is held and used by us.

This Privacy Policy applies to all users of the 77bca website and app. By using the platform, you are deemed to have accepted this policy. If you have any questions or concerns, please contact our support team.

77bca fully complies with applicable data protection laws in Bangladesh. Our Privacy Policy is developed in line with international standards.

2. What Information We Collect

When you register and use our services on 77bca, we collect the following information:

Data Types What We Collect Why We Collect It
Identity Information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Mobile number, email address Account verification and notifications
Financial information Mobile Banking/Nagad/Rocket account number, transaction history Processing deposits and withdrawals
Device information IP address, browser, operating system Security Monitoring & Fraud Prevention
Usage Data Gaming history, login times, page visits Improving service quality and personalizing your experience
Cookie Information Session cookies, preference cookies, analytics cookies Platform Performance & Analytics
Please Note: 77bca will never ask for your password, OTP, or full card number by phone or email. If anyone requests this information, it is a scam — contact support immediately.

3. How We Use Your Information

77bca uses your information only for specific, clearly defined purposes. The main reasons we collect and use your data are outlined below:

  • Account management: For registration, login, KYC verification, and account security.
  • Transaction Processing: To process deposits, withdrawals, and bonus payments.
  • Customer support: Handling your questions, complaints, and support requests.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Service Improvement: To personalise your gaming experience and inform the development of new features.
  • Legal obligations: To meet regulatory and compliance requirements.
  • Promotional Communications: To send you offers and updates if you consent (can be withdrawn at any time).

77bca never uses your information for irrelevant advertising or commercial purposes.

4. Information Sharing & Third Parties

77bca never sells your personal information. However, your data may be shared in the following limited circumstances:

  • Payment Processors: Payment gateways such as Mobile Banking, Nagad, Rocket, and Upay receive the necessary information to process transactions.
  • KYC partner: With licensed identity verification service providers for KYC purposes.
  • Law enforcement agencies: Relevant information may need to be disclosed in response to a court order or legal requirement.
  • Audit & regulatory: Relevant data is shared with licensing authorities or auditors as required.
Important: 77bca enforces strict contractual obligations when sharing data with third parties. These partners are not permitted to use your information for any other purpose.

The 77bca website uses cookies. Cookies are small data files stored in your browser that help improve your experience.

  • Essential Cookies: Essential for login sessions and account security. These cannot be disabled.
  • Preference Cookies: Remembers your language, theme, and other preferences.
  • Analytics Cookies: Helps us understand usage patterns without identifying you personally.
  • Marketing Cookies: To show you relevant offers. You can opt out at any time.

Cookies can be disabled through your browser settings, though doing so may affect the functionality of some features.

6. Data Security Measures

77bca uses industry-standard technology to keep your data secure. Our security measures include:

  • 256-Bit SSL/TLS Encryption — applied to all data transmissions.
  • Stored in databases with AES-256 encryption.
  • Two-Factor Authentication (2FA).
  • 24/7 security monitoring and detection of suspicious activity.
  • Regular third-party security audits.
  • Strict data access controls apply to all staff.
Security Assurance: 77bca's servers operate in accordance with ISO 27001 standards. Our payment system is PCI-DSS compliant.

7. How Long We Retain Your Data

77bca does not retain data longer than necessary. General retention guidelines:

  • Account information: For the duration the account is active, and up to 5 years after closure for legal requirements.
  • Transaction History: Up to 7 years in accordance with financial regulations.
  • KYC documents: Up to 5 years as required by regulatory obligations.
  • Log Files & Cookies: Typically 1–24 months.
  • Marketing Data: Deleted promptly upon withdrawal of consent.

8. Your Rights Regarding Your Information

77bca believes every user should have full control over their own data. Your rights include:

1
Right to Access Information

To find out what data we hold about you, submit a request to support. We will respond within 30 days.

2
Right to Data Correction

To correct inaccurate or incomplete information, go to your account settings or contact support directly.

3
Right to Data Deletion

Unless required by law, you may request deletion of your data after your account is closed.

4
Right to Opt Out of Marketing

You can unsubscribe from promotional emails or SMS messages at any time.

5
Right to Data Portability

You may request an export of your data in a structured format.

6
Right to Restrict Processing

You may request that the use of your data be restricted in certain circumstances.

9. Protection of Minors' Data

77bca strictly does not provide services to anyone under 18. We do not knowingly collect data from minors. If we are notified that a minor has registered using a false age, we will immediately close that account and delete all associated data.

If parents or guardians suspect their child is using 77bca, please contact support immediately.

10. Changes to Privacy Policy

77bca may update this Privacy Policy from time to time. For significant changes, notice will be sent to your registered email or posted on the platform. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

Previous versions are available for review upon request.

11. Contact & Complaints

For any privacy-related questions or concerns, please reach out to our dedicated privacy team:

Privacy Support Email: [email protected]
Live Chat: 24/7 live support available.
We typically respond within 72 hours.